Privacy Policy

1. Introduction

This Privacy Policy describes how Nuedle ("we," "us," or "our") collects, uses, stores, and protects your personal information when you use the iKashify Lead Management Platform ("Service").

We are committed to protecting your privacy and handling your data in an open and transparent manner. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

Account Information

• Full name
• Email address
• Phone number (optional)
• Profile picture/avatar (optional)
• Company affiliation

Authentication Data

• Password (encrypted)
• Social login identifiers (if using Google sign-in)

Business Data

• Lead information you enter
• Notes and communications
• Custom fields and tags
• Reports you generate

2.2 Information Collected Automatically

Usage Data

• Login timestamps
• Features accessed
• Actions performed within the platform
• Session duration

Technical Data

• IP address
• Browser type and version
• Device information
• Operating system

2.3 Information from Third Parties

Social Login Providers (Google)

When you use Google sign-in, we receive:

• Email address
• Display name
• Profile picture URL
• Email verification status

We do not receive or store your Google password.

3. How We Use Your Information

3.1 To Provide the Service

• Create and manage your account
• Authenticate your identity
• Provide access to platform features
• Process and store your lead data
• Generate reports and analytics

3.2 To Improve the Service

• Analyze usage patterns
• Identify and fix issues
• Develop new features
• Optimize performance

3.3 To Communicate With You

• Send service-related notifications
• Respond to support requests
• Provide important updates
• Send password reset emails

3.4 For Security and Compliance

• Detect and prevent fraud
• Monitor for security threats
• Comply with legal obligations
• Enforce our terms of service

3.5 Legal Basis for Processing (GDPR)

We process your data based on:

• Contract: To provide services you've requested
• Legitimate Interest: To improve and secure our services
• Legal Obligation: To comply with applicable laws
• Consent: Where specifically required

4. Data Sharing and Disclosure

4.1 Within Your Organization

• Data is shared with users in your company based on role permissions
• Administrators can view and manage user accounts
• Team members may access shared lead data

4.2 Service Providers

We may share data with trusted third parties who assist us:

• Cloud Hosting: For data storage and processing
• Email Services: For sending notifications
• Analytics: For service improvement
• Firebase (Google): For authentication services

All service providers are contractually obligated to protect your data.

4.3 What We Do NOT Do

• We do NOT sell your personal data
• We do NOT share data for third-party advertising
• We do NOT use your lead data for our own marketing

5. Data Security

5.1 Security Measures

We implement appropriate technical and organizational measures:

Technical Safeguards

• Encryption of data in transit (HTTPS/TLS)
• Encryption of sensitive data at rest
• Secure password hashing
• Regular security updates

Access Controls

• Role-based access control
• Multi-factor authentication options
• Session management
• Audit logging

6. Data Retention

6.1 Retention Periods

7. Your Rights

7.1 Access Rights

You have the right to:

• Access your personal data
• Know what data we have about you
• Receive a copy of your data

7.2 Correction Rights

You can:

• Update your profile information
• Correct inaccurate data
• Request corrections through support

7.3 Deletion Rights

You may request deletion of your data, subject to:

• Legal retention requirements
• Legitimate business needs
• Contractual obligations

7.4 Exercising Your Rights

To exercise these rights:

• Contact your Company Administrator
• Email us at [email protected]
• Use in-app settings where available

We will respond within 30 days or as required by applicable law.

8. Cookies and Tracking

8.1 Types of Cookies We Use

9. Contact Us

For questions or concerns about this Privacy Policy: